Privacy policy

1. Data Controller

HUNDUM SICHER®
Attn. Tatjana Meesters
Frankfurter Allee 86c
10247 Berlin

E-Mail: info@hundumsicher.de

2. Collection and Processing of Personal Data

2.1 When visiting our website

When you access our website, certain technical data is automatically collected, including:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited / product views

  • Referrer URL

  • Date and time of access

  • Search queries within the shop

These data are technically required to:

  • ensure the stable operation of the website,

  • provide content without errors,

  • enable shop functions,

  • ensure system security (including fraud prevention), and

  • carry out statistical analyses to improve our services.

2.2 When placing an order

When you purchase a product, we process the following data:

  • Name

  • Billing and shipping address

  • Email address

  • Payment information

  • Order and transaction data

We need this data to:

  • process your order,

  • deliver the goods,

  • communicate with you (e.g., shipping confirmation or questions),

  • issue invoices, and

  • comply with legal retention obligations.

2.3 Newsletter

If you sign up for our newsletter, we store your email address to send you:

  • news,

  • offers,

  • product updates.

You can unsubscribe at any time using the link included in each newsletter.

2.4 Contacting us

If you contact us via email or contact form, we process the data you provide in order to respond to your inquiry.

3. Disclosure of Personal Data

We only share your data when necessary with:

  • Payment service providers (e.g., Klarna, PayPal, Stripe)

  • Shipping providers (e.g., DHL)

  • Shop platforms (e.g., Shopify for technical operation)

  • Authorities, where required by law

Your data is never passed on to third parties for marketing purposes.

4. Cookies & Tracking

Our website uses cookies and similar technologies (e.g., Shopify Analytics) to:

  • provide essential shop functions (cart, login, checkout),

  • generate usage statistics,

  • improve the website,

  • prevent fraudulent activity.

You can disable cookies at any time in your browser settings.

5. Data Storage & Retention Periods

We store your personal data only as long as necessary for:

  • processing your order,

  • customer service,

  • complying with legal retention periods (e.g., 10 years for tax purposes).

Data from contact inquiries is deleted once your request has been resolved.

All data is stored on secure servers in accordance with current technical standards.

6. Your Rights (GDPR)

Under the GDPR, you have the right to:

  • access your stored data,

  • correct inaccurate data,

  • request deletion (“right to be forgotten”),

  • restrict processing,

  • object to data processing,

  • data portability,

  • withdraw consent (e.g., newsletter subscription).

To exercise any of these rights, simply send an email to:
info@hundumsicher.de